The BPO technical support functions can be offered through call centre, email support and chat support . There are new opportunities to sell add on products and services through the technical support function.Some of our Bpo support services offered to our clients.
- Technical support services for software, hardware and products.
- Remote monitoring Services
- Configuration and new set-ups
- Technical Trouble ticket management
- Add On Sales and support
- Up Selling
- Uninterrupted 24x7 support
- Unique methodology to execute projects
- Train the Trainer model
- Continuous process improvement
- Scalability in short time
- Highly talented work force
Transaction processing, email support and chat support are provided by highly efficient agents of Technext Technosoft. Technext Technosoft agents know how to get an idea clear to the customers and resolve all customer issues through an email message or a chat message. Our non-voice processes are as cost effective and efficient as our voice processes; we have designed our services to meet your deadlines.